A Federal supervision team led by Dr. Fitsum Assefa, Minister of Planning and Development of the Federal Democratic Republic of Ethiopia, visited the agency's reform implementation.
CRRSA: December 3/2017
Addis Ababa
The Federal Supervision Team, led by the Minister of Planning and Development, Dr. Fitsum Assefa, and the Minister of Innovation and Technology, Dr. Beliko Mola, visited the Civil Registration and Residency Services Agency headquarters to review the implementation of the reform work.
On the day, the Agency’s Director General, Ato Yonas Alemayehu, briefed the Supervision Team on the progress of the institution’s construction. The Director General presented the technological improvements being made to improve the city’s digital services and build a Smart City, as well as the coordination with the health and courts on the civil registration system, as well as the work being done to improve customer satisfaction by replacing the digital service interruption with a new system.
Dr. Fatsum stated that the changes made by the institution will be a model for other institutions, and he praised the decisive steps taken by Addis Ababa to build the civil registration system on the basis of better technology, stressing that the strengthening of the sector is of great importance to the country's development plan. The Minister stressed that the changes made by the institution should be completed quickly and efforts should be made to provide complete and fast services so that the changes made by the institution can bring service satisfaction that can be shared with the user.
The Minister of Innovation and Technology, Dr. Beliko, said that the work done on technological infrastructure is encouraging, and added that the way the reform was conducted and the commitment taken by the city to implement technology are encouraging. Dr. Beliko, who recalled that the agency's recent commitment to the program to generate five million codes was an example, promised that his ministry would provide the necessary support in the sector.
Honorable Ato Abraham Tadesse, Head of the Organization Sector of the City Prosperity Party Office, is touring the group about the work being done in the city and the efforts being made in the city to change institutions. He visited the agency and toured it with the Director General.
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